Responsible Gaming
Our Commitment to Safe Gaming
At Crescent Dairy Co, we believe that online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in maintaining healthy gaming habits.
Age Verification
Online casino gaming in New Zealand is strictly for individuals aged 18 years and older. By accessing our platform, you confirm that you meet the legal age requirement. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover previous losses
- Hiding your gambling activity from family or friends
- Neglecting work, study, or personal relationships due to gambling
- Feeling anxiety or irritability when not gambling
- Gambling to escape stress, depression, or other emotional problems
- Borrowing money to finance gambling
- Lying about the amount of time or money spent gambling
- Increasing bet amounts to achieve the same level of excitement
- Being unable to stop or reduce gambling despite wanting to
If you recognize any of these signs in your own behaviour, please reach out for support immediately.
Self-Help Tools
Most responsible gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive notifications reminding you of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino platforms
- Cooling-Off Period: Take a break from gambling for a set duration
We encourage you to use these tools as part of your responsible gaming strategy.
Support Organizations in New Zealand and Beyond
If you or someone you know is struggling with problem gambling, help is available:
New Zealand Resources
- Gambling Harm Reduction Services (GHRS): Free counseling and support for problem gambling in New Zealand. Contact your local health service for referrals.
- Samaritans Aotearoa New Zealand: www.samaritans.org.nz — Crisis support available 24/7
- 1737 Lifeline Aotearoa: Call or text 1737 free, anytime, from any phone
International Resources
- UK: GamCare — www.gamcare.org.uk
- UK: GamStop (self-exclusion scheme) — www.gamstop.co.uk
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—professional support is available and can make a real difference. Your wellbeing is more important than any bet.
Remember: gambling should only ever be entertainment with money you can afford to lose. If gaming is affecting your health, finances, or relationships, it's time to get help.
Last updated: 2026. For the most current support resources in New Zealand, contact your local health provider or call 1737 Lifeline Aotearoa.